Spare parts and technical support direct from us

Running a commercial kitchen requires reliable equipment and quick access to help when problems arise. As an importer and distributor of catering equipment, MKAB knows how important it is for our dealers that everything runs smoothly at all times. We provide spare parts and technical support for our brands: Mareno, Marrone, Wery, Spidocook, FRXSH, Milan Toast, Valentine, Primax, Convotherm, Inducs, Panasonic Professional, Technoinox, Alphatech and Hiber.

Safety and efficiency reduce risk of prolonged downtime

Our own in-house technicians are on hand to provide advice and guidance if problems arise. Often, we can resolve situations directly over the phone or email for the retailer. If faults occur that don't require specialised expertise, we can also guide the end user through simple breakdowns to get them back up and running quickly. If necessary, we involve the respective manufacturers' experts to find the best solution together. This combination of local stock and fast technical assistance ensures that equipment functions optimally, minimises downtime and enables dealers to deliver a high level of service to their customers at all times.

Guarantee forms to make your case easier

To simplify the process for our dealers, service partners and end users, we have created a warranty form here on our website. With one click, you can submit the case and our technicians will take care of the rest quickly and easily.

You can find the form here

Close-up of a broken champagne glass